Ms. McDermott, … facilitated a three day Executive Seminar … in 2015. The training was exceptional and a profound team-building experience. Because of the overwhelming success of the seminar, we extended the training to all of our leadership team, including first line supervisors in the field and institutions. The training included Leadership Competencies, Competent Communication, Ethics and Risk Management. The training received very positive reviews, so we invited Ms. McDermott back to provide Ethics and Risk Management training for all of our sworn and non-sworn staff.
Her positive spirit, enthusiasm, and her passion for involving staff at every level and throughout the process promoted a sense of ownership in those who had begun to grow disheartened under new pressures. With renewed vigor, increasingly more staff invested their energy under her leadership and coaching style.
This is critical information for those seeking promotion and those doing the promoting. Our department discovered that we were lacking those who had skills in two critical competence areas while we were overloaded in one particular area. This explained why we were failing in recruitment and retention and pointed to a serious failure in terms of honoring diversity. Because of these findings, our management team has worked to change this dynamic beginning immediately. Thank you for this class!
Our department has struggled with meetings for years. They have been so bad, for so long, that people simply refuse to come. Therefore, our ability to disperse critical information is crippled. During this training, we found ourselves looking at one another and lights went on all over the room for our managers. It is so simple yet we have not had these tools before. During the class, we formulated a new meeting agenda template and are actually excited about our next meeting! The class was also a lot of fun, an added bonus. Thank you!
I don’t make these claims in the abstract; I make them after having seen the results …. I have observed the results in the courtroom, I have had the opportunity to speak directly with the kids in the program, and I have happily heard of many success stories after they have completed the Compass Program and left the detention center.
I cannot recommend Island Consulting more highly. Staff internalized the material, demonstrated their understanding of the information and were able to present the material to the class. The excitement generated by the instructor and our staff was remarkable. This is our second three day leadership seminar. The results were, again, outstanding.
Understanding the learning process beginning with unconscious incompetence was extremely useful to me. This helps me to better evaluate and understand the training needs of different staff. Great tool.
Island Consulting & Training [delivered] an [Ethical Decision Making & Risk Management] class for 95 of our … Department’s supervisors and managers. As a Training Manager, I expect the best training for our staff and Ms. Donna McDermott exceeded my standards.
During the past six months, I have worked closely with Ms. McDermott, who provided extensive training for our department. She provided team-building training for the management team and ethics training to all line staff. She also provided technical assistance in the area of arming and was especially helpful to me in creating new policies and procedures for the department. Ms. McDermott is very dedicated to the field of probation and has an outstanding work ethic.
I … have heard nothing but great things since your training and more important have heard a different interactive tone from co-workers in their view of their work world, their place in it, and … their desired place in it. It really is remarkable.
Donna “Jamie” McDermott,
CEO and Founder of ICT
“The answers to the real problems we face in restorative justice and public safety are never found in training manuals. Therefore, it is always a mistake to think we can teach people what to think. The goal, instead, should be to provide them with the tools they need to think through a problem, develop an ethical solution, and act in the face of profound stress. This is what ICT does. This is who we are.” – Donna “Jamie” McDermott
New! ICT Joins Global Talent Assessment Leader
Jamie recently completed rigorous training in and has been certified as a Professional Behaviors Analyst (CPBA). She is also a Certified Professional Driving Forces Analyst (CPOFA). This allows ICT to assist department leadership with discovering what behavioral style and motivational factors move an employee to action. Furthermore, employees can then gain a better understanding of self and others, as well as the value and unique blend of strengths they bring to the team.
Following certification, ICT teamed with Target Training International Success Insights to bring evidence based assessments to your department. ICT can help you discover solutions with employee remediation cases based on behaviors and motivators and measure the Stress Quotient and Emotional Intelligence of your team. All of our new skills are directly linked to recruitment, retention and staff morale. Understanding your team’s performance potential is more than a great idea, it is an immediately achievable goal with the right tools.
As an adjunct, ICT has attained a grant to study law enforcement in two critical areas: Behaviors and Motivators. If you would like to join the departments already participating in this important, no cost, evidence based study, please contact ICT immediately.
This grant will expire October 20, 2016.
New course! from Island Consulting and Training
Dynamic Communication for the Law Enforcement Professional
for future growth and professional development.
each other in a new light.
“When you’re in a position of leadership, you should constantly be probing and delving into what could possibly make your department better.”
—David Todd, Police Chief
• Serve public safety organizations that are committed to building competencies and a plan for ongoing success in personnel, sworn and non-sworn
• Specialize in the creation and delivery of dynamic, learner-centered training curricula
• Provide proven, expert, and credible training that is specifically designed to develop positive leadership and management skills in probation, police, sheriff’s and prison personnel
• Analyze current trends and best practices that stem from direct experience in the field to bring the most up-to-date, advanced training available