I was assigned to take [ICT’s three day] Leadership Seminar … it was without a doubt, the best training that I have attended in my 19 years with this department. Ms. McDermott had keen insight into the future of this department and challenged us to share in that vision. Not only did we have the challenge of looking at our careers, and our fit in the future here, but we had a team building experience that will enhance our ability to work together as a team. We all left the training with a renewed hope for the future of our department and the role that we play in it…
I cannot recommend Island Consulting more highly. Staff internalized the material, demonstrated their understanding of the information and were able to present the material to the class. The excitement generated by the instructor and our staff was remarkable. This is our second three day leadership seminar. The results were, again, outstanding.
It only takes a few minutes with [Ms. McDermott] to recognize her intelligence, enthusiasm, dedication, and her love for her work. She employs the admirable combination of firm structure and compassionate caring.
Since having this training [Ethical Decision Making & Risk Management], the morale change within the department was immediately visible, and I have received numerous requests to bring Ms. McDermott back for additional training. By far, this has been the best training I have attended in the past ten years. You will not be disappointed!
Hands down, best instructor I’ve had in my career. As a Supervisor, I love hearing the custody staff talking about the class and what they learned. This is my third class with [Ms. McDermott] and she rocked it again. I am actively using the realistic, simple and effective tools I have learned and can’t wait until I can take another one of her classes.
I was immediately impressed by Donna’s command knowledge and practice of the subject matter… She not only clearly masters her material… it is also evident that she applies these principles in the real world.
During our recent restructure, staff told me that your leadership seminar gave them the courage and tools to step up and take a leadership role. The seminar profoundly changed our workplace.
I came to [ICT’s three day Leadership Seminar] expecting the same old, same old. I was shocked to not only find myself loving the course but learning things about my work community that I had never even considered. My outlook towards each person has changed and the things I learned about myself made a powerful impact on my life, paths, and choices that are now, crystal clear. Now, I will make those choices based on conscious decisions. My eyes are wide open!
It must be immensely gratifying to facilitate the degree of growth and interpersonal insight in people I observed in the three days you spent with us.
Island Consulting & Training [delivered] an [Ethical Decision Making & Risk Management] class for 95 of our … Department’s supervisors and managers. As a Training Manager, I expect the best training for our staff and Ms. Donna McDermott exceeded my standards.
Donna “Jamie” McDermott,
CEO and Founder of ICT
“The answers to the real problems we face in restorative justice and public safety are never found in training manuals. Therefore, it is always a mistake to think we can teach people what to think. The goal, instead, should be to provide them with the tools they need to think through a problem, develop an ethical solution, and act in the face of profound stress. This is what ICT does. This is who we are.” – Donna “Jamie” McDermott
New! ICT Joins Global Talent Assessment Leader
Jamie recently completed rigorous training in and has been certified as a Professional Behaviors Analyst (CPBA). She is also a Certified Professional Driving Forces Analyst (CPOFA). This allows ICT to assist department leadership with discovering what behavioral style and motivational factors move an employee to action. Furthermore, employees can then gain a better understanding of self and others, as well as the value and unique blend of strengths they bring to the team.
Following certification, ICT teamed with Target Training International Success Insights to bring evidence based assessments to your department. ICT can help you discover solutions with employee remediation cases based on behaviors and motivators and measure the Stress Quotient and Emotional Intelligence of your team. All of our new skills are directly linked to recruitment, retention and staff morale. Understanding your team’s performance potential is more than a great idea, it is an immediately achievable goal with the right tools.
As an adjunct, ICT has attained a grant to study law enforcement in two critical areas: Behaviors and Motivators. If you would like to join the departments already participating in this important, no cost, evidence based study, please contact ICT immediately.
This grant will expire October 20, 2016.
New course! from Island Consulting and Training
Dynamic Communication for the Law Enforcement Professional
for future growth and professional development.
each other in a new light.
“When you’re in a position of leadership, you should constantly be probing and delving into what could possibly make your department better.”
—David Todd, Police Chief
• Serve public safety organizations that are committed to building competencies and a plan for ongoing success in personnel, sworn and non-sworn
• Specialize in the creation and delivery of dynamic, learner-centered training curricula
• Provide proven, expert, and credible training that is specifically designed to develop positive leadership and management skills in probation, police, sheriff’s and prison personnel
• Analyze current trends and best practices that stem from direct experience in the field to bring the most up-to-date, advanced training available