Conscious Communication: Strategies for Creating Respectful, Collaborative Models: STC # 03907-083580

    Schedule This Course

    Please submit your email address and we will reply within 48 hours. Thank you.

    New Course from Island Consulting & Training

    Island Consulting & Training (ICT) is pleased to announce a new eight hour course developed specifically for law enforcement personnel. ICT is combining over 400 hours of the most up-to-date training to bring you a course that will not only improve your current communication skills, but provide you with advanced methods to enhance teamwork, collaboration, and cooperation in the workplace.

    Website Interview

    “As always, Ms. McDermott’s curriculum and delivery were appropriately targeted to the audience’s needs. I am taking away a greater understanding of the importance of acknowledging the needs and feelings of myself and others. AWESOME information on empathy and the tolerance threshold.” –Assistant Chief Probation Officer

    Course Description: This course will combine the evidence-based practices of interpersonal neurobiology with integral communication models such as Non-Violent Communication (NVC), Motivational Interviewing, and Imago to teach participants respectful, collaborative communication strategies. This systematic approach teaches the communicator how to utilize both empathetic listening and needs acknowledgement, and how to open the door to behavior modification requests. The participant will learn how to listen effectively, discover limiting beliefs, dispel labels, define what the window of somatic tolerance is, understand one up-one down thinking, explore the role of power and identity in communication, and investigate the differences between impact and intention. We will also examine the drama triangle of villain, victim, and hero as it pertains to the workplace. This course will ultimately enhance every participant’s idea of what it means to be heard and respected and how to powerfully communicate through identification of core needs.

    Website communication three people

    “Very informative and educational. I will be able to apply physical indicators and understanding the window of tolerance.” –Division Director

    Instructor Specialty: Ms. McDermott is constantly seeking avenues to advance her own learning in order to provide her students with the most up-to-date, cutting edge, evidence based training programs available.  Since 2014, Ms. McDermott has completed over 400 hours of training specific to communication with over 120 of those hours being completed as recently as September of 2016.  She is committed to providing the most current evidence-based material to her students, and her dedication and passion for the subject matter is further evidenced by the consistent praise she receives from her students who routinely applaud her for her charismatic, humorous, learner-centric approach.

    High five women

    Performance Objectives: At the end of the course, the participant will be able to:

    a) Teach the drama triangle of villain, victim, and hero as it pertains to the workplace
    b) Teach the circle of perception
    c) Discuss the difference between impact and intention and how to utilize this tool in discussions that involve accusations of wrongdoing
    d) Describe the OFNR model of NVC
    e) Demonstrate the IMAGO communication model of compassionate and empathetic listening
    f) List their personal triggers in challenging situations and discussions

    Schedule This Course

    Please submit your email address and we will reply within 48 hours. Thank you.

    Clean Web Design
    Menu Title