badgeD. R. “Jamie” McDermott, MPPA is a sociologist, Certified Professional Behavioral Analyst, public speaker & facilitator who builds comedy into intellectual, philosophical and leadership topics. During her career, she garnered expertise in exceptional leadership models within restorative justice and public safety environments. She has enjoyed the privilege of creating learning environments for at-risk-youth in custody settings and adults within colleges, public service organizations, and law enforcement departments for over 20 years.

    Ms. McDermott provides superb education on a wide variety of subjects, including decision making, ethical issues, trauma, interpersonal neurobiological responses to stress, emotional reactivity/activation and subsequent outcomes related to harmful cognitive and behavioral outcomes (excessive use of force), risk management, communication competencies, conflict management, leadership concepts, and other vital workplace topics. Her courses consistently deliver relevant and evidence-based training, and her ability to make complex, sensitive material accessible and engaging to her audiences is both widely recognized and unwaveringly lauded. She is a sought after Keynote Speaker and large event facilitator for law enforcement, community based organizations, social services organizations and schools. She regularly leads seminars in the private sector as well. To learn more, please visit the “About ICT” page.

    Ms. McDermott has had significant experience holding leadership roles in numerous capacities within restorative justice and public safety environments. Her practical experience has given her the necessary insight to become an exceptional educator on these subject matters. Her experience includes working many years as a probation officer where she managed and supervised units of up to 32 sworn officers, successfully implemented numerous large-scale, highly effective programs, and served as the Training Manager for over 600 employees. She was the Use of Force Expert for her department, authored the Use of Force Policy that is still in effect today, and served as both an OC and Defensive Tactics Instructor, for which she received special recognition for exceptional service. In addition, Ms. McDermott holds lifetime certification as FBI trained Rangemaster and was a certified Gracie Jiu Jitsu G.R.A.P.L.E instructor. She is a master instructor and has trained hundreds of in-house instructors. Her specialized United States Department of Justice training includes the core areas of Training Management, Leadership Development, and Firearms Instruction.

    Ms. McDermott is constantly seeking avenues to advance her own learning in order to provide her students with the most up-to-date, cutting edge, evidence-based training programs available. Since 2014, Ms. McDermott has completed over 500 hours of training specific to conflict resolution, emotional intelligence, treating trauma, trauma informed care and competent communication. She is committed to providing the most current, experiential material to her students. Her dedication and passion for the subject matter is further evidenced by the consistent praise she receives from her students who routinely applaud her for her charismatic, humorous, learner-centered approach.

    Ms. McDermott holds a Master’s Degree in Public Policy and Administration from California Lutheran University, where her thesis and project work focused on Developing Leadership Competencies in Public Safety Organizations, Ethical Decision Making & Risk Management, and Development & Implementation of Evidence-Based Programming in Juvenile Justice Settings. She also holds a Bachelor’s degree in Sociology with an emphasis on Criminology and Corrections from California State University, Northridge.

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