Cultural Competence: Creating Respectful Cross-Cultural Environments

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    “Excellent training – actually addressed real issues. Discovering my personal triggers was BIG. I need to learn how to handle them better.” DPOIII

    What participants are saying about ICT’s Cultural Competencey

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    Course Summary: Given our current social, political environment, cultural competence is critical to achieving success in the law enforcement setting. Cultural Competence is defined as a set of congruent behaviors, attitudes and policies that come together as a system, agency or among professionals and enable that system, agency or those professionals to work effectively in cross-cultural situations.Conversely, cultural incompetence in the law enforcement community can damage an individual’s self-esteem and career, even lead to death. The unobservable psychological impact of implicit bias on coworkers, the public, defendants, community based organizations, subordinates, inmates, etc. can go largely unnoticed until the threat of a class action suit or a case of excessive use of force brings them to light. In this highly experiential course, participants will explore the four cognitive components necessary for developing cultural competence according to Diversity Training University International: (a) Awareness, (b) Attitude, (c) Knowledge, and (d) Skills. Interpersonal competence in cross-cultural situations is the key to creating environments that are safe so that law enforcement can fulfill our mission of protection and service.

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    “Great training and experience in understanding different ways humans experience bias/cultural difference.” Supervising DPO

    At the end of the course, the participant will be able to:

    a) Define implicit bias
    b) Identify and list five personal biases
    c) Name the four cognitive components of cultural diversity
    d) Teach the circle of perception
    e) Define the window of somatic tolerance
    f) Discuss the difference between impact and intention and how to utilize this tool in discussions that involve accusations of wrongdoing
    g) List their personal triggers in challenging situations and discussions

    Please note: This is not culture specific training.

    Island Consulting & Training
    Global Diversity and Inclusion Statement

    Diversity, inclusion, and culturally competent service are defining characteristics of our business practices and our training program. We are proud to offer training which fosters a culture of inclusion and cultural competency within law enforcement.

    Experienced. Supportive. Real.

    Our success supports our 30-year, active commitment to advancing diversity as a proven catalyst of growth and progress – for everyone.

    At Island Consulting and Training (ICT), we work to create and support equitable and inclusive cultures where we all have the opportunity to reach our fullest potential. We know that excellence and the best ideas come from the thoughts and experiences of diverse groups of people; working together.

    A culture of inclusion celebrates diversity and equality.

    Inclusion means we are all comfortable to contribute, discover and be our authentic selves at work, at play, everywhere, anywhere, 24/7.

    The breadth of background, direct experience, education, training, and mission of ICT supports our commitment to celebrating diversity. We know that inclusion is as a proven catalyst of personal, professional and economic growth and success.

    At ICT, we bring the unique strength of living, working and playing in global settings with individuals and groups from many different stations of life, ethnicities, abilities, classes, ages, backgrounds, languages, cultures, genders, families, sexual orientations, philosophical beliefs and identities. Our understanding of intersectionality informs us that we all walk in many of these worlds. We cannot live, much less thrive separately from one another. We are complex beings as individuals and that complexity is interwoven within the worlds we choose to walk in.

    ​And, if you are reading this, that means you.​

    Please visit our Diversity Section to learn more about specific training opportunities.

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