Hands down, best instructor I’ve had in my career. As a Supervisor, I love hearing the custody staff talking about the class and what they learned. This is my third class with [Ms. McDermott] and she rocked it again. I am actively using the realistic, simple and effective tools I have learned and can’t wait until I can take another one of her classes.
I was assigned to take [ICT’s three day] Leadership Seminar … it was without a doubt, the best training that I have attended in my 19 years with this department. Ms. McDermott had keen insight into the future of this department and challenged us to share in that vision. Not only did we have the challenge of looking at our careers, and our fit in the future here, but we had a team building experience that will enhance our ability to work together as a team. We all left the training with a renewed hope for the future of our department and the role that we play in it…
After your [Motivational Interviewing and Training for Trainers] courses, I made a connection with the kids for the first time while teaching. I feel effective for the first time in my job. Thank you.
This is critical information for those seeking promotion and those doing the promoting. Our department discovered that we were lacking those who had skills in two critical competence areas while we were overloaded in one particular area. This explained why we were failing in recruitment and retention and pointed to a serious failure in terms of honoring diversity. Because of these findings, our management team has worked to change this dynamic beginning immediately. Thank you for this class!
Now I understand current police shootings: the science behind it and how to prevent it through training. This should be mandatory training. Charismatic, motivational instructor … most thought provoking class I’ve ever taken.
During the past six months, I have worked closely with Ms. McDermott, who provided extensive training for our department. She provided team-building training for the management team and ethics training to all line staff. She also provided technical assistance in the area of arming and was especially helpful to me in creating new policies and procedures for the department. Ms. McDermott is very dedicated to the field of probation and has an outstanding work ethic.
Her positive spirit, enthusiasm, and her passion for involving staff at every level and throughout the process promoted a sense of ownership in those who had begun to grow disheartened under new pressures. With renewed vigor, increasingly more staff invested their energy under her leadership and coaching style.
Ms. McDermott, … facilitated a three day Executive Seminar … in 2015. The training was exceptional and a profound team-building experience. Because of the overwhelming success of the seminar, we extended the training to all of our leadership team, including first line supervisors in the field and institutions. The training included Leadership Competencies, Competent Communication, Ethics and Risk Management. The training received very positive reviews, so we invited Ms. McDermott back to provide Ethics and Risk Management training for all of our sworn and non-sworn staff.
It only takes a few minutes with [Ms. McDermott] to recognize her intelligence, enthusiasm, dedication, and her love for her work. She employs the admirable combination of firm structure and compassionate caring.
I cannot recommend Island Consulting more highly. Staff internalized the material, demonstrated their understanding of the information and were able to present the material to the class. The excitement generated by the instructor and our staff was remarkable. This is our second three day leadership seminar. The results were, again, outstanding.
D.R. “Jamie” McDermott,
CEO and Founder of ICT
“The answers to the real problems we face in restorative justice and public safety are never found in training manuals. Therefore, it is always a mistake to think we can teach people what to think. The goal, instead, should be to provide them with the tools they need to think through a problem, develop an ethical solution, and act in the face of profound stress. This is what ICT does. This is who we are.” – D.R. “Jamie” McDermott, MPPA
“Thank you so much for always providing our department with the outstanding training that you share with our staff. The Leadership Academy was no different, I was approached on several occasions by some of the staff attending the Leadership Academy and heard nothing but positive comments on how much they were enjoying their leadership training!!”
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“I wish someone would have taught me this in grade school. I would have had a different life.” -Juvenile Corrections Officer
• Serve public safety organizations that are committed to building competencies and a plan for ongoing success in personnel, sworn and non-sworn
• Specialize in the creation and delivery of dynamic, learner-centered training curricula
• Provide proven, expert, and credible training that is specifically designed to develop positive leadership and management skills in probation, police, sheriff’s and prison personnel
• Analyze current trends and best practices that stem from direct experience in the field to bring the most up-to-date, advanced training available