This is critical information for those seeking promotion and those doing the promoting. Our department discovered that we were lacking those who had skills in two critical competence areas while we were overloaded in one particular area. This explained why we were failing in recruitment and retention and pointed to a serious failure in terms of honoring diversity. Because of these findings, our management team has worked to change this dynamic beginning immediately. Thank you for this class!
I cannot recommend Island Consulting more highly. Staff internalized the material, demonstrated their understanding of the information and were able to present the material to the class. The excitement generated by the instructor and our staff was remarkable. This is our second three day leadership seminar. The results were, again, outstanding.
I don’t make these claims in the abstract; I make them after having seen the results …. I have observed the results in the courtroom, I have had the opportunity to speak directly with the kids in the program, and I have happily heard of many success stories after they have completed the Compass Program and left the detention center.
During the past six months, I have worked closely with Ms. McDermott, who provided extensive training for our department. She provided team-building training for the management team and ethics training to all line staff. She also provided technical assistance in the area of arming and was especially helpful to me in creating new policies and procedures for the department. Ms. McDermott is very dedicated to the field of probation and has an outstanding work ethic.
… As a seasoned, professional facilitator, Ms. McDermott presented and demonstrated the core values of integrity, courage, honesty & trustworthiness. She demonstrated that ethics can be modeled, chosen, distinguished and applied. We learned that it is a decision available each day; so each day, we have an option and an opportunity to make a different choice. Additionally, she verbalized and described some of the root causes of fear/addiction; she classified one of the leading, underlying causes that prevents ethics from being a chosen response … This class changed the quality of my life & work!
I came to [ICT’s three day Leadership Seminar] expecting the same old, same old. I was shocked to not only find myself loving the course but learning things about my work community that I had never even considered. My outlook towards each person has changed and the things I learned about myself made a powerful impact on my life, paths, and choices that are now, crystal clear. Now, I will make those choices based on conscious decisions. My eyes are wide open!
I … have heard nothing but great things since your training and more important have heard a different interactive tone from co-workers in their view of their work world, their place in it, and … their desired place in it. It really is remarkable.
We are very pleased with the outcomes of this developmental training and it is a pleasure to hear staff talking about, and more importantly, practicing what they learned. I highly recommend Island Consulting & Training and the evaluations from my staff support this endorsement of superior training. Ms. McDermott customized our training to meet our specific needs, and I am aware that she has customized training for a number of Probation Departments. Ms. McDermott is a talented instructor, facilitator, and trainer and we are looking forward to having her work with us on other training ventures.
Ms. McDermott is a high achieving individual with a work ethic that is unmatched. She has outstanding public speaking, coaching, and training skills. … but I think her most valuable assets are her unwavering positive attitude and solid leadership skills. She exudes a positive attitude that is contagious to others and … led to a team approach and a can do attitude when confronted with challenges. I have seen few that have her level of skill in this area.
This seminar provided real tools that I can take back and implement immediately to create change. The information about old brain/new brain (neurobiological responses) to fear was amazing and I can take that back to make officers and the public safer. It gives me hope with all that is happening with police shootings. We can fix this and now, I know how.
D. R. “Jamie” McDermott,
CEO and Founder of ICT
“The answers to the real problems we face in restorative justice and public safety are never found in training manuals. Therefore, it is always a mistake to think we can teach people what to think. The goal, instead, should be to provide them with the tools they need to think through a problem, develop an ethical solution, and act in the face of profound stress. This is what ICT does. This is who we are.” – D. R. “Jamie” McDermott, MPPA
Here’s what some of the 14,000 ICT seminar and training participants are saying.
“Amazing class! I learned many new skills … . Jamie’s humor and energy made the class exciting.” “This should be a mandatory class for all staff at the department. Jamie is an excellent instructor.” – Division Director
“Phenomenal seminar! We need more of this.” “I love listening to Jamie speak. She provides real life scenarios from direct experience in law enforcement that cause us to think. Her stories and wisdom are something that make her classes enjoyable. I really enjoyed learning about implicit bias.” “Thank you for opening my eyes!”
“Love the tools provided and also love the way Jamie paints pictures with words and provides meaningful examples.”
Evidence Based Tools That Enhance Proactive Risk Management: When staff and leaders know how to assess what is needed in challenging, even dangerous, high risk situations, risk is mitigated and the appropriate course of action becomes clear. If you have attended one of Jamie’s courses, you have experienced, first hand, the fascinating, revolutionary and fun connections that occur when using these cards to identify needs and thereby, the solutions to complex issues.
“I wish someone would have taught me this in grade school. I would have had a different life.” -Juvenile Corrections Officer
“I used these last night before having a challenging conversation and am totally amazed at how well they worked! The conversation went so much better than I could have imagined.” – Human Resources Director
To learn more, visit our product page.
“After purchasing a deck for work at the seminar, I found myself pulling the cards out of my briefcase and using them with my wife and children. Initially, I was shocked how much the story in my head about what was happening did not match what their actual feelings/needs were. I understand my family and coworkers so much better now. I can’t express the level of gratitude that I feel as your class (Conscious Communication) and this simple tool have changed the tone and my interactions with my family and in my workplace. People are noticing the change in my approach and they appreciate the new level of conversational skills I am practicing and that feels very rewarding. The clear and easy to use tools allowed me to manage conversations in a way that my intentions now match the outcomes I want. This has changed how I communicate at home, with people I really care about in very meaningful ways. This is so simple and I wish I would have learned these skills long ago. Thank you for this skill set. I really appreciate how your seminars translate as much to home life as to the office.”
– Executive Team Member
• Serve public safety organizations that are committed to building competencies and a plan for ongoing success in personnel, sworn and non-sworn
• Specialize in the creation and delivery of dynamic, learner-centered training curricula
• Provide proven, expert, and credible training that is specifically designed to develop positive leadership and management skills in probation, police, sheriff’s and prison personnel
• Analyze current trends and best practices that stem from direct experience in the field to bring the most up-to-date, advanced training available