I … have heard nothing but great things since your training and more important have heard a different interactive tone from co-workers in their view of their work world, their place in it, and … their desired place in it. It really is remarkable.
This is critical information for those seeking promotion and those doing the promoting. Our department discovered that we were lacking those who had skills in two critical competence areas while we were overloaded in one particular area. This explained why we were failing in recruitment and retention and pointed to a serious failure in terms of honoring diversity. Because of these findings, our management team has worked to change this dynamic beginning immediately. Thank you for this class!
I cannot recommend Island Consulting more highly. Staff internalized the material, demonstrated their understanding of the information and were able to present the material to the class. The excitement generated by the instructor and our staff was remarkable. This is our second three day leadership seminar. The results were, again, outstanding.
During the past six months, I have worked closely with Ms. McDermott, who provided extensive training for our department. She provided team-building training for the management team and ethics training to all line staff. She also provided technical assistance in the area of arming and was especially helpful to me in creating new policies and procedures for the department. Ms. McDermott is very dedicated to the field of probation and has an outstanding work ethic.
Hands down, best instructor I’ve had in my career. As a Supervisor, I love hearing the custody staff talking about the class and what they learned. This is my third class with [Ms. McDermott] and she rocked it again. I am actively using the realistic, simple and effective tools I have learned and can’t wait until I can take another one of her classes.
Understanding the learning process beginning with unconscious incompetence was extremely useful to me. This helps me to better evaluate and understand the training needs of different staff. Great tool.
Island Consulting & Training [delivered] an [Ethical Decision Making & Risk Management] class for 95 of our … Department’s supervisors and managers. As a Training Manager, I expect the best training for our staff and Ms. Donna McDermott exceeded my standards.
Since having this training [Ethical Decision Making & Risk Management], the morale change within the department was immediately visible, and I have received numerous requests to bring Ms. McDermott back for additional training. By far, this has been the best training I have attended in the past ten years. You will not be disappointed!
We are very pleased with the outcomes of this developmental training and it is a pleasure to hear staff talking about, and more importantly, practicing what they learned. I highly recommend Island Consulting & Training and the evaluations from my staff support this endorsement of superior training. Ms. McDermott customized our training to meet our specific needs, and I am aware that she has customized training for a number of Probation Departments. Ms. McDermott is a talented instructor, facilitator, and trainer and we are looking forward to having her work with us on other training ventures.
Our department has struggled with meetings for years. They have been so bad, for so long, that people simply refuse to come. Therefore, our ability to disperse critical information is crippled. During this training, we found ourselves looking at one another and lights went on all over the room for our managers. It is so simple yet we have not had these tools before. During the class, we formulated a new meeting agenda template and are actually excited about our next meeting! The class was also a lot of fun, an added bonus. Thank you!
D.R. “Jamie” McDermott,
CEO and Founder of ICT
“The answers to the real problems we face in restorative justice and public safety are never found in training manuals. Therefore, it is always a mistake to think we can teach people what to think. The goal, instead, should be to provide them with the tools they need to think through a problem, develop an ethical solution, and act in the face of profound stress. This is what ICT does. This is who we are.” – D.R. “Jamie” McDermott, MPPA
“Thank you so much for always providing our department with the outstanding training that you share with our staff. The Leadership Academy was no different, I was approached on several occasions by some of the staff attending the Leadership Academy and heard nothing but positive comments on how much they were enjoying their leadership training!!”
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“I wish someone would have taught me this in grade school. I would have had a different life.” -Juvenile Corrections Officer
• Serve public safety organizations that are committed to building competencies and a plan for ongoing success in personnel, sworn and non-sworn
• Specialize in the creation and delivery of dynamic, learner-centered training curricula
• Provide proven, expert, and credible training that is specifically designed to develop positive leadership and management skills in probation, police, sheriff’s and prison personnel
• Analyze current trends and best practices that stem from direct experience in the field to bring the most up-to-date, advanced training available