Exceptional Training for Law Enforcement Professionals

    What People are Saying about ICT:
    Her positive spirit, enthusiasm, and her passion for involving staff at every level and throughout the process promoted a sense of ownership in those who had begun to grow disheartened under new pressures. With renewed vigor, increasingly more staff invested their energy under her leadership and coaching style.
    Program Manager

    D. R. “Jamie” McDermott,
    CEO and Founder of ICT

     

    “The answers to the real problems we face in restorative justice and public safety are never found in training manuals. Therefore, it is always a mistake to think we can teach people what to think. The goal, instead, should be to provide them with the tools they need to think through a problem, develop an ethical solution, and act in the face of profound stress. This is what ICT does. This is who we are.” – D. R. “Jamie” McDermott, MPPA

    Graduates of Annual Leadership Seminar, Stanislaus County, December, 2019

    “One of the most thought provoking and self reflective trainings I have [participated in]. [I am] definitely leaving feeling inspired.” ” Best training I’ve had.” “Made me believe in myself and [my] qualities. I know now what I must do to be a great leader.” “I am grateful I got this opportunity to invest in my self and learn things I will use to continue to grow.” “I truly enjoyed learning about myself and the way I learn and the areas I can grow. Thank you for showing interest in who we really area as individuals.” “Took away so many valuable lessons. Thank you so much for everything you do.” “Jamie is great!! Awesome!! Made people come out of their comfort zone and that helped me have more confidence in myself. Thank you, Jamie.” – Graduates of Leadership Seminar

    Jamie works with approximately 10,000 people per year. This is what they have to say about the training they received.

    “Amazing class! I learned many new skills … . Jamie’s humor and energy made the class exciting.”  “This should be a mandatory class for all staff at the department. Jamie is an excellent instructor.” – Division Director

    “Phenomenal seminar! We need more of this.”  “I love listening to Jamie speak. She provides real life scenarios from direct experience in law enforcement that cause us to think. Her stories and wisdom are something that make her classes enjoyable. I really enjoyed learning about implicit bias.”  “Thank you for opening my eyes!”
    “Love the tools provided and also love the way Jamie paints pictures with words and provides meaningful examples.”

    Evidence Based Tools That Enhance Proactive Risk Management: When staff and leaders know how to assess what is needed in challenging, even dangerous, high risk situations, risk is mitigated and the appropriate course of action becomes clear. If you have attended one of Jamie’s courses, you have experienced, first hand, the fascinating, revolutionary and fun connections that occur when using these cards to identify needs and thereby, the solutions to complex issues.

    “I wish someone would have taught me this in grade school. I would have had a different life.” -Juvenile Corrections Officer

    “I used these last night before having a challenging conversation and am totally amazed at how well they worked! The conversation went so much better than I could have imagined.” – Human Resources Director

    To learn more, visit our product page.

    “After purchasing a deck for work at the seminar, I found myself pulling the cards out of my briefcase and using them with my wife and children. Initially, I was shocked how much the story in my head about what was happening did not match what their actual feelings/needs were. I understand my family and coworkers so much better now. I can’t express the level of gratitude that I feel as your class (Conscious Communication) and this simple tool have changed the tone and my interactions with my family and in my workplace. People are noticing the change in my approach and they appreciate the new level of conversational skills I am practicing and that feels very rewarding. The clear and easy to use tools allowed me to manage conversations in a way that my intentions now match the outcomes I want. This has changed how I communicate at home, with people I really care about in very meaningful ways. This is so simple and I wish I would have learned these skills long ago. Thank you for this skill set. I really appreciate how your seminars translate as much to home life as to the office.”
    – Executive Team Member

    Graduates of Three Day Leadership Academy, Kern County “Thank you so much for always providing our department with the outstanding training that you share with our staff. The Leadership Academy was no different, I was approached on several occasions by some of the staff attending the Leadership Academy and heard nothing but positive comments on how much they were enjoying their leadership training!!”

    “By far, the best training I have attended during my 22 year career in law enforcement. … ” – Division Chief

    ICT’s Mission

    Serve public safety organizations that are committed to building competencies and a plan for ongoing success in personnel, sworn and non-sworn

    Specialize in the creation and delivery of dynamic, learner-centered training curricula

    Provide proven, expert, and credible training that is specifically designed to develop positive leadership and management skills in probation, police, sheriff’s and prison personnel

    Analyze current trends and best practices that stem from direct experience in the field to bring the most up-to-date, advanced training available

    ICT’s courses comply with the training regulations put forth by the California Department of Corrections & Rehabilitation, the Corrections Standards Authority, and Standards & Training for Corrections.
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