Island Consulting & Training [delivered] an [Ethical Decision Making & Risk Management] class for 95 of our … Department’s supervisors and managers. As a Training Manager, I expect the best training for our staff and Ms. Donna McDermott exceeded my standards.
I don’t make these claims in the abstract; I make them after having seen the results …. I have observed the results in the courtroom, I have had the opportunity to speak directly with the kids in the program, and I have happily heard of many success stories after they have completed the Compass Program and left the detention center.
Ms. McDermott is a high achieving individual with a work ethic that is unmatched. She has outstanding public speaking, coaching, and training skills. … but I think her most valuable assets are her unwavering positive attitude and solid leadership skills. She exudes a positive attitude that is contagious to others and … led to a team approach and a can do attitude when confronted with challenges. I have seen few that have her level of skill in this area.
Our department has struggled with meetings for years. They have been so bad, for so long, that people simply refuse to come. Therefore, our ability to disperse critical information is crippled. During this training, we found ourselves looking at one another and lights went on all over the room for our managers. It is so simple yet we have not had these tools before. During the class, we formulated a new meeting agenda template and are actually excited about our next meeting! The class was also a lot of fun, an added bonus. Thank you!
We are very pleased with the outcomes of this developmental training and it is a pleasure to hear staff talking about, and more importantly, practicing what they learned. I highly recommend Island Consulting & Training and the evaluations from my staff support this endorsement of superior training. Ms. McDermott customized our training to meet our specific needs, and I am aware that she has customized training for a number of Probation Departments. Ms. McDermott is a talented instructor, facilitator, and trainer and we are looking forward to having her work with us on other training ventures.
I was assigned to take [ICT’s three day] Leadership Seminar … it was without a doubt, the best training that I have attended in my 19 years with this department. Ms. McDermott had keen insight into the future of this department and challenged us to share in that vision. Not only did we have the challenge of looking at our careers, and our fit in the future here, but we had a team building experience that will enhance our ability to work together as a team. We all left the training with a renewed hope for the future of our department and the role that we play in it…
I cannot recommend Island Consulting more highly. Staff internalized the material, demonstrated their understanding of the information and were able to present the material to the class. The excitement generated by the instructor and our staff was remarkable. This is our second three day leadership seminar. The results were, again, outstanding.
Hands down, best instructor I’ve had in my career. As a Supervisor, I love hearing the custody staff talking about the class and what they learned. This is my third class with [Ms. McDermott] and she rocked it again. I am actively using the realistic, simple and effective tools I have learned and can’t wait until I can take another one of her classes.
After your [Motivational Interviewing and Training for Trainers] courses, I made a connection with the kids for the first time while teaching. I feel effective for the first time in my job. Thank you.
Now I understand current police shootings: the science behind it and how to prevent it through training. This should be mandatory training. Charismatic, motivational instructor … most thought provoking class I’ve ever taken.
D.R. “Jamie” McDermott,
CEO and Founder of ICT
“The answers to the real problems we face in restorative justice and public safety are never found in training manuals. Therefore, it is always a mistake to think we can teach people what to think. The goal, instead, should be to provide them with the tools they need to think through a problem, develop an ethical solution, and act in the face of profound stress. This is what ICT does. This is who we are.” – D.R. “Jamie” McDermott, MPPA
“Thank you so much for always providing our department with the outstanding training that you share with our staff. The Leadership Academy was no different, I was approached on several occasions by some of the staff attending the Leadership Academy and heard nothing but positive comments on how much they were enjoying their leadership training!!”
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“I wish someone would have taught me this in grade school. I would have had a different life.” -Juvenile Corrections Officer
• Serve public safety organizations that are committed to building competencies and a plan for ongoing success in personnel, sworn and non-sworn
• Specialize in the creation and delivery of dynamic, learner-centered training curricula
• Provide proven, expert, and credible training that is specifically designed to develop positive leadership and management skills in probation, police, sheriff’s and prison personnel
• Analyze current trends and best practices that stem from direct experience in the field to bring the most up-to-date, advanced training available